Customer Support
Functionalities
Shelly Smart Control app
Each Shelly can be integrated and works with all other Shelly devices in the Shelly Smart Control application.
Support Ticket
The fastest way to resolve an issue if you have one. Open a ticket in our Support system.
Knowledge Base
Learn everything:
Shelly Devices, Installation guides, Application Guide, Web interface guides and more.
Community
Join Shelly's strong community where users share ideas, projects, ask questions and support each other!
Community Facebook Group
Community Forum
Developers API
Here you can find guidance, information and frequently asked questions when having issues with devices or need to install new updates.
Shelly API
Shelly Device Finder
A simple tool to find shelly devices in the local network.
Extended Service
Program
Program
Extended Replacement program for Gen1 Devices