| Shelly device (Connected product) | EAN |
|---|---|
| Shelly LoRa Add-on | 3800238071684 |
| Shelly LoRa Add-on (Dual pack) | 3800238071677 |
Data generated by the connected product
The connected product is capable of generating data continuously and in real time as follows:
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Data type: Number of bytes sent/received over LoRa RF channel, transmission time in the last 60 minutes, number of failed transmissions; frequency, bandwidth, data rate and transmit power configuration; firmware version, available firmware updates
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Data format: JSON
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Estimated amount of data: Between 384KB and 1MB
Information storage
The connected product is capable of storing data on a device or a remote server.
The intended storage period is:
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On the device: Infinite (until explicit reset request)
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On remote server: 3 years for statistics, last state and other UI related - infinite (until device deletion)
Data access and deletion
Direct access via Shelly Smart Control
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Shelly Smart Control Web app https://control.shelly.cloud
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Shelly Android/iOS App
Direct access via integrated third-party services
Remote Server Access via API
On Device Access
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Built-in WebUI
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RPC API as described in https://shelly-api-docs.shelly.cloud/gen2/
Data deletion
Data stored on the connected product
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Factory reset via built-in WebUI
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Factory reset via RPC call https://shelly-api-docs.shelly.cloud/gen2/ComponentsAndServices/Shelly#shellyfactoryreset;
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Factory reset via user-button interaction
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Factory reset via remote server access (Web, Android, iOS apps)
Data stored on the Shelly Cloud
Deletion of data about Devices added in the Shelly Cloud can be deleted via the functionalities of the Shelly Smart Control. The terms of use can be called/viewed at https://control.shelly.cloud/#/terms-and-conditions.
Deletion of Device data in the Shelly Cloud does not delete any data stored on the Device itself.
Quality of service
Depends on device load and network conditions, typ. sub-100ms response time from device direct APIs and sub-300 ms for remote server APIs.
Shelly EU Data Act LoRa Add-ons download.pdf
